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Aftermarket Service

Once a Big Ass customer, always a Big Ass customer

So your awesome Big Ass Fans are installed and running smoothly—now what? Big Ass service is still here for you. Our Aftermarket Service team is here to provide ongoing support*.

*Aftermarket Service is not available for residential fans

Need Some Aftermarket Service?

We’d love to hear from you! Just call 1300 BIG ASS, hit 2 for Customer Service and ask for the Aftermarket Service Department.

What Aftermarket Service Can Do

  • Preventative Maintenance – This 21-point inspection is like a checkup for your fans. We recommend it yearly, but it’s available anytime you want to make sure your fans are in tip-top shape.
  • Aftermarket Parts – If you want to upgrade your fan with a light kit or a control system, call us and ask for our Sales team. Or maybe you need some replacement parts; our Customer Service team can help with that! We’ll get you exactly what you need and it’ll be at your door before you know it.
  • Relocations and Retrofits – Moving into a new space or reconfiguring your current one? Congratulations! While you’re packing up your products, let us move and reinstall your fans. (Do you really want to deal with taking apart, transporting and reinstalling a bunch of 7.3m fans? Probably not—so let us help!)